Stoats Self Catering Holiday Letting Agreement and Terms and Conditions of Booking
Stoats, Old River Way, Winchelsea Beach, E Sussex TN36 4LJ
Contact +44 (0) 7973 215749
Please read these conditions of hire carefully as when you have made payment of the booking fee or letting fee, you are bound to this agreement.
Holiday Letting Agreement:
The Guest agrees with the Owner as follows:
- To pay the letting fee. A deposit of 15% of the full rental fee is required to secure confirmation of the booking. The balance of the fee is due 8 weeks before the arrival date. All payments must be made through this website booking portal.
- Not to deface, make any alterations or additions to the interior or exterior of the Premises or to the decoration, fixtures or fittings of the Premises or to the furniture.
- To keep the furniture, soft furnishings and equipment in their present state of repair and condition, and to recompense the Owner for the equivalent value and standard of any items of furniture or equipment which may be found to be missing or destroyed (reasonable wear and tear excepted).
- Not to remove any of the furniture or equipment from its present position in the Premises.
- To use the premises as a private holiday residence for a maximum of the number of guests accepted for the booking and not for any other purposes whatsoever.
- Not to affix any poster or placard to the interior or exterior of the premises.
- Not to do or permit to be done anything which may be a nuisance or annoyance or cause of damage to any neighbouring or adjoining property.
- Not to do anything or suffer or permit anything to be done as a result of which any policy or insurance held by the Owners or the premises may become void or voidable or subject to an increased rate of premium.
- Not to use the property for any illegal or immoral purposes
- Not to play or permit to be played in the premises any musical instrument or sound production equipment between 11.00pm and 7.30am or so as to be audible outside the premises.
- To permit the Owners or their agents access to the Premises to deal with any maintenance or security issues
- Not to smoke or to permit smoking inside or on the Premises.
- To inform the owner at the time of booking of any pets accompanying the guests and to keep their pets fully under control during their stay. Additional conditions apply to pets on the premises if accepted.
- To accept and abide by the General Booking Terms and Conditions which form part of this Holiday Letting Agreement.
Breakages/Extra Cleaning Cost: the guest will recompense the owner to the value of an equivalent standard and condition, any items of furniture which may be found to be missing or destroyed (reasonable wear and tear excepted). A cleaning charge of £25 per pet will be added to the rent to cover additional cleaning costs, and if exceptional soiling occurs, a greater charge may be applied if the costs of cleaning exceed this amount.
On completion of the letting period: the Guest agrees to leave the Premises and the furniture in a clean and tidy state of repair and condition and in accordance with the provisions of this Agreement and to depart from the property by the specified date and time.
Provisions and Declarations
- If at any time during the letting period, the fee or any part of it is unpaid or any covenant by the Guest contained in the Agreement is broken or not performed or observed, it shall be lawful for the Owners or their Agent at any time thereafter to re-enter the Premises or any part thereof in the name of the whole and upon re-entry this Agreement shall absolutely determine but without prejudice the right of the action of the Owners or their Agent in respect of any breach of any Covenant contained in this Agreement.
- This Agreement is made on the basis that the Premises are to be occupied by the Guest for a Holiday as mentioned in the Housing Act 1988 Schedule 1 paragraph 9 and the Guest acknowledges that this Agreement is not an assured tenancy and that no periodic tenancy will arise on the determination of the letting period.
- As a holiday letting, this Agreement is an excluded Agreement for the purpose of the Protection from Eviction Act 1977.
- It is the intention of the Owners and the Guest during the term of this Agreement that the occupation by the Guest of the Premises is for the purposes of a holiday let only and that the Guest occupied the Premises solely on this basis and that this Agreement shall take effect as a holiday letting Agreement only.
- The Terms and Conditions of the Agreement become valid upon written confirmation by the owners of acceptance of the holiday letting period for the agreed letting period.
GENERAL BOOKING TERMS AND CONDITIONS
The maximum capacity of Stoats Winchelsea Beach is nine adults (aged 18 or over). The Lead Guest must be an adult authorised to make the booking and to accept these Booking Terms and Conditions by all persons named on the booking form. The Lead Guest will be responsible for making all payments due.
On receipt of documents from us you must advise us if anything appears to be incorrect. We (the Owners) regret we cannot accept liability if we are not notified of any inaccuracies within 10 days of our dispatching the documents to you.
We reserve the right to refuse a booking without giving any reason.
RENTAL PAYMENT
In order to confirm your booking, we must receive the deposit at the time of booking and the balance of payment in full by 8 weeks before the date of arrival. Your booking will be confirmed via email within 48 hours of receipt of this payment. Although we would not anticipate any costing errors, should there be an obviously incorrect price shown, then we will email a new invoice to you and will not be bound by the incorrect price shown.
YOUR CONTRACT
A binding contract comes into existence when your booking is confirmed by email. This contract is governed by English Law. It is mutually understood and agreed that any dispute, claim or any other matter that arises out of this contract or your holiday will be dealt with by the courts of England and Wales.
CANCELLATIONS‚ BY YOU (LEAD GUEST)
You may cancel your booking at any time. Cancellation must be communicated to us in writing and takes effect form the date received by us.
If the Accommodation is re-let, the Owner will reimburse the rental cost minus any expenses incurred. Unfortunately if the accommodation is not re-let the following cancellation charges apply:
Less than 2 weeks prior to arrival date, 100% of full cost
Between 2-4 weeks prior to arrival date , 90% of full cost
Between 4-8 weeks prior to arrival date ‚ 75% of full cost
Please note that we are not liable for any consequential loss or incidental expenditure resulting from the cancellation of your holiday and advise you to take out adequate travel insurance to cover your costs if you have to cancel your holiday.
CANCELLATIONS ‚ BY US
It is extremely unlikely that we will have to make any changes to your holiday rental. However, occasionally we have to make changes and reserve the right to do so at any time. Most of these changes would be minor and we will advise you of them as soon as they may be applicable. If we are forced to cancel the property rental because of force majeure or for any reason that makes to property unfit for rental, you will receive a full refund of all monies paid to us.
INSURANCE
It is the responsibility of the Guest to ensure that their personal possessions are insured. We cannot accept any liability for theft of, loss of or damage to personal possessions. We also recommend that guests arrange adequate travel insurance for cover in case of cancellation (see CANCELLATIONS).
COMPLAINTS
Complaints must be reported immediately to the owners of the property or their representative thereby giving them the opportunity to rectify the problem during your stay. If the problem cannot be rectified during your stay, you must write to us within 28 days of departure giving full details of your complaint. We cannot accept complaints if you have not followed the course of action laid down in this clause. No complaints will be entertained at the end of the hiring period or after the Guest has departed.
OCCUPATION OF THE PROPERTY
Only the named guest are permitted to use or stay in the property. If you are expecting visitors, you must let our representatives know. You and your party must not exceed at any time the maximum number of sleeping places, i.e. 9. The owners or our representatives have a right at all times to refuse access to the property for people who are not members of the party.
LOCATION MAP, DIRECTIONS AND KEY COLLECTION
Location map and directions with key collection instructions will be despatched to the booker at least 7 days before the arrival or within 24 hours for a booking made closer than 8 days to the arrival time.
ARRIVAL/CHECK-IN TIME
This is from 15:00hrs/3:00 pm on the arrival day booked. We may be able to be a little flexible on this, but in peak months it is not usually possible. Please check with us within a few days of your arrival date and where possible we will be happy to oblige.
DEPARTURE/CHECK-OUT TIME
This by 10:00hrs/10:00 am on the departure day booked. We may be able to be a little flexible with this, provided there are no imminent new arrivals, by arrangement on the day before your departure, but if not please keep to this departure time so that the property can be prepared for our next guests.
We look forward to welcoming you to
Stoats
and wish you an enjoyable holiday